Política de envío

Order Processing

• We process and ship orders within 1 business day (Mon–Fri, excluding holidays).

• Orders placed after business hours are processed the next business day.

Carriers & Rates

• Orders ship via USPS or UPS, based on package size, weight, and destination.

• Real-time rates and estimated delivery windows are shown at checkout.

Shipping Confirmation & Tracking

• Once your order ships, you’ll receive a confirmation email with carrier details and a tracking number.

• Please allow up to 24 hours for tracking to begin updating.

Delivery Timeframes

• Delivery times depend on the selected service and your location.

• Weather or carrier disruptions may cause delays that are outside our control.

Shipping Restrictions

• We currently ship within the United States.

• UPS cannot deliver to P.O. Boxes; select USPS for P.O. Box addresses.

Address Issues, Lost, or Damaged Packages

• Please verify your shipping address at checkout. We’re not responsible for delays due to incorrect addresses.

• For packages marked delivered but not received, or items damaged in transit, contact the carrier first using your tracking number. Then reach out to us and we’ll help as much as we can.

Questions? We’re here to help.

• Email: info@shopwbw.com

• Phone: 800-930-0175

Last updated: September 3, 2025